Customer Service Excellence

Master customer service basics in this 4-hour practical course. Learn service mindset, handling customers, resolving complaints, and delivering excellent service. Essential for customer-facing professionals.

Customer service mindset / Understanding customer needs / Communication with customers / Handling complaints / Problem resolution / Service recovery

Enroll online at cipcm.com/enroll or contact our enrollment team at info@cipcm.com.

Customer service staff, retail workers, hospitality staff, frontline employees